Tier II Network Administrator -Level 1 in Washington, DC (2184)



Bluehawk, LLC is seeking a Tier II Network Administrator -Level 1 in Washington, DC.  




The Tier II Network Administrator will provide monitoring, maintenance and advanced support of voice, data, and/or video communications networks for the (Day/Swing and/or Mid) shift. The successful candidate will be responsible for providing 3rd level resolution and customer support to all customer managed networks. Candidate must be able to accurately document; using customer outage tracking software, network and/or VTC outages is critical.


The main tools utilized for this position at the GNOC include: Putty, SharePoint, GEM, WhatsUpGold, Tivoli, Cisco IOS, Support Web Incident Tracking System, and various network monitoring/troubleshooting tools as required.

Skill Requirements:

  • Ability to identify, analyze, and resolve operating/hardware network system problems
  • Demonstrate network troubleshooting techniques and experience
  • Ensure compliance with network security policies and procedures
  • Assist in the development of the policies and procedures as they pertain to the network environment
  • Manage the Enterprise Network for resource availability
  • Create and report all outage notifications and network related issues according to standard operating procedures
  • Experience with BGP and OSPF routing protocols
  • Experience with both LAN and WAN troubleshooting
  • GEM experience for monitoring and configuration of crypto equipment
  • Experience with WAN circuit technologies (T1, DS3, OC-3, OC-12, OC-192).
  • Comprehensive knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above
  • Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment
  • Participate in engineering projects or upgrades as tasked by management
  • Interface with vendors to ensure proper performance of tools and software packages
  • Process Authorized Service Interruptions (ASI's) as directed by Management
  • Provide After Action Reports (AARs) for Problem Management resolution
  • Experience with programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors)
  • Provides system/equipment/specialized training and technical guidance to lower tier employees


Key Competencies:


  • Interpersonal Skills
  • Communication skills - verbal and written
  • Listening skills
  • Problem analysis and problem solving
  • Attention to detail and accuracy
  • Customer Service orientation
  • Adaptability
  • Ability to work independently within a Team Concept
  • Ability to multitask in a stressful environment
  • Shift Work is required (work center is 24/7)



  • Skills and Tasks. Moderate - understands and applies more advanced concepts and processes to daily activities. Assists more senior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians or specialists.
  • Individual Work/Teamwork. Works individually and actively participates on integrated teams.
  • Requires minimal guidance and direction from more senior level technicians, specialists, and/or managers. Provides guidance to lower level technicians and specialists.


Training and Certifications: 

  • DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order.
  • Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified within the task order.
  • Capabilities and additional Requirements. Apply Standard Characteristics of Labor Category Capability Levels.

Knowledge/ Skills/ Ability/ Education

 To be considered you must meet one of the following requirements:

  • High School Diploma or GED equivalent and 6 years of relevant experience
  • Associates degree from an accredited college and 4 years of relevant experience
  • Bachelor’s degree from an accredited college and 2years of relevant experience
  • Master’s degree from an accredited college

Required Security, Certification, Licenses and/or Registration

  • Security Clearance: Active TS/SCI clearance with CI Poly
  • Must be a U.S. Citizen or Possess documented immigrant status
  • Must be able to successfully pass a government security background check
  • Security +CE Certification


 Preferred Certifications (Not required):

  • CCNA (desired)
  • Network +CE (desired)
  • ITIL Foundations (desired)







Bluehawk, LLC. is an Equal Opportunity/Affirmative Action Employer

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity







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