Bluehawk, LLC is seeking a Tier I Video Teleconferencing (VTC) Administrator, Level 1 in Washington, DC. (2054/2183)
Tier I Video Teleconferencing (VTC) Administrator that will provide monitoring, maintenance, and support of video communications networks for the Day shift. The successful candidate will be responsible for providing Tier I level resolution and customer support to schedule or active, video teleconferences (VTCs). The candidate will also be responsible to provide VTC outage documentation utilizing customer provided Incident Tracking software.
The main tools utilized in this role include: VC Wizard VTC scheduling software, SharePoint, Support Web Incident Tracking System, Tandberg Management System (TMS) and other VTC support tools as needed.
Training and Certifications:
Knowledge/ Skills/ Ability/ Education
To be considered you must meet one of the following requirements:
Required Security, Certification, Licenses and/or Registration
Preferred Certifications (Not required):
Bluehawk, LLC. is an Equal Opportunity/Affirmative Action Employer
EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity